Do you like to receive your bill in the mail or electronically? We offer both! For whichever method you prefer, follow the directions below.
Electronic- Sign up for SmartHub today!
Visit this link to sign up for online payment.
Note: Include all the numbers of your billing account number (member number) but do not include the decimal point.
Mail: Bill Instructions
Readings are recorded on the 1st of each month and monthly bills are mailed around the 10th of each month. Payments are due by the 25th of each month. The delinquent charge is 1.5% of the total monthly charges on any bill not paid by the 1st of the following month.
Minnesota Valley's meters are equipped with a "Turtle" automatic meter reading (AMR) system. The Turtle meters allow us to get a meter reading from any meter on any given day through our main computer in the office. These Turtle AMRs will help us in many ways by allowing us to get a reading the same day a member moves on or off; assist members with high energy usage concerns; eliminate the need for cooperative employees to go out and read meters when we have not received monthly readings; and notify Minnesota Valley if there is a problem on the line such as a service interruption (power outage).